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Opening Times
Monday to Friday 9.00am-5.30pm
Saturday 9.00am-5.00pm
Closed Sundays

ABTA Protection

The Financial Protection we provide to you:

Peacock Travel and Tours is a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. Many of the travel arrangements that we sell are protected in case of the financial failure of the travel company. Please ask us about the protection that applies to your booking.

ABTA and ABTA Members help holidaymakers to get the most from their travel and assist when things don’t go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For more information on ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ, tel 020 3117 0500 or go to

The above applies to the services offered by Peacock Travel and Tours and does not apply to any services supplied by any other company.

Financial Protection Statement

Peacock Travel and Tours UK Ltd is an Accredited Body Member of Advantage Travel Centres. ATOL number: 10411

Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate then the booking will not be ATOL protected. If you do receive an ATOL certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information or for more information about financial protection and the ATOL certificate please go to

Insurance Requirements

It is advisable to have travel insurance, please ask at the time of booking, we are happy to help.

We have specially negotiated rates with Citybond Suretravel (ABTASURE) which is underwritten by MAPFRE ASSITANCE, London EC3M 7HS. Full details are available on request. FSA Regulations require that you arrange this direct with the Insurance Company but with our recommendation.